DELL Job Openings for Freshers in Bangalore

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Company     DELL

Website      http://www.dell.com

Eligibility    Any Graduate

Experience Freshers

Location     Bangalore

Job Role     Client Technical Support Associate

JOB Discribtion:
Candidates can Get the Client Technical Support Associate Post details such as Post name, Number of vacancy, Qualification, Job Description, Candidate Profile, Company Profile and etc., from the table given below.
Responsible for providing telephone support for customers on operation or maintenance of Dell products.
Assist phone customers by diagnosing problems, and providing resolutions for technical and service issues.
Responsible for EWS, Total solutions, YTT and In warranty extension sales.
Performs work in accordance to standardized policies and procedures.
Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures.
Documents problems in the support solution database for diagnostics and solution implementation.
Ensure proper escalation procedures are followed.
Responsible for customer satisfaction through effective handling of customer problems.
Work requires strong analytical ability to resolve complex technical issues in addition to effective phone communication skills.
Company Profile:
Dell is a Technology driven company with a unique Dell Direct model. Dell Information Technology department (Dell I/T) plays a key role in enabling the Dell Direct model by creating, deploying and supporting global industry-leading I/T assets and services that reliably deliver the best customer experience and competitive edge.
Any Graduate Freshers required for the position Client Technical Support Associate in DELL. Interested and eligible candidates who have strong skill on desired profile can apply online for the requirement with the link given below. Find the job description, eligibility criteria, exact venue and interview details for more information.
DELL Hiring Any Graduate freshers 2017 for Client Technical Support Associate. Candidates who have completed Any Graduate can apply for this job from DELL.
Dell sold personal computers (PCs), servers, data storage devices, network switches, software, computer peripherals, HDTVs, cameras, printers, MP3 players, and electronics built by other manufacturers. The company was well known for its innovations in supply chain management and electronic commerce, particularly its direct-sales model and its “build-to-order” or “configure to order” approach to manufacturing—delivering individual PCs configured to customer specifications. Dell was a pure hardware vendor for much of its existence, but with the acquisition in 2009 of Perot Systems, Dell entered the market for IT services. The company has since made additional acquisitions in storage and networking systems, with the aim of expanding their portfolio from offering computers only to delivering complete solutions for enterprise customers.
Selection/Interview process:

1. Aptitude Test
2. Technical and HR Interview

Document Required (Original and Photocopies):
1. SSC Marksheet
2. HSC/Diploma Marksheet
3. Graduation & Post Graduation all yearsí mark sheets
4. Photo ID proof (Pan Card/ Passport / Driving License / College ID)
5. 2 photographs
6. Resume

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