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Macrofix Technical Services Jobs For Freshers in Hyderabad

By on June 9, 2013
Macrofix

Macrofix Technical Services Jobs For Freshers in Hyderabad

Company  Macrofix Technical Services Pvt Ltd

Website     www.macrofix.com

Eligibility   BTech/Any Degree

Experience Freshers

Location     Hyderabad

Job Role   Technical Support\Technical Sales Executive

JOB SUMMARY:

Job Position : L1 Technical Support Executive (voice)
Job Category : Customer Service / Call Centre / BPO
Call center type : In bound
Job Location : Hyderabad
Compensation : Best in the Market
Open Positions : 10

Desired Education:

Any degree and Under Graduates also with good communication skills
B.Tech Candidate with less percentage

Mandatory Skills : Fresher, Tech Support, Call centre, BPO

Desired Candidate Profile :

Technical Skills :
• Basic knowledge of Computers and Laptops including Apple machines
• Basic knowledge of operating systems –Win 98, Me, 2000, XP,vista, windows2007
• Good working knowledge of the Internet

Verbal and Written Skills :

• Speech clarity, voice clarity, good pronunciation and should NOT have a MTI (Mother Tongue Influence)
• Good spoken as well as written Grammar (Conversation Flow and sentence construction)
• Reading, comprehension and responding skills based on the International Language Proficiency Rating System

Behavioral skills :

• Strong customer service skills: empathy, listening, enthusiastic, patience, reasoning, problem-solving skills
• Willing to learn and flexible to changes
• Aptitude and ability to grasp
• Team player
• Confident and should have a positive attitude
• Willingness to work for at least one year duration with the organization

Environmental, Physical and Other Requirements:

• Willing to work in shifts, rotating as schedule requires
• The weekly offs may not fall on the weekend
• The candidate should be willing to work on public holidays/festivals if scheduled/required will get extra pay.
• A workday has pre-scheduled break timings. The job requires strict adherence to schedules

Job Description:

Assisting the US Customers and Troubleshooting their Computer Related issues by taking Remote Access Control
• Technical Support Executive
• Location : Hyderabad
• Reports To : Team Leader – Operations

Openings for Sales Executives (Technical Support) :

Qualification: Any Degree or Undergraduates also with good communication skills.
Willing to work for Night Shifts

Open positions : 20

Job Responsibilities:

• Assisting the US customers & Understanding US Accent
• Good at Using the Microsoft Office
• Computer basics
•For both positions only Male candidates are eligible

Note:- As we are into US Based Operations, We strongly recommend the people with Excellent communication skills with English. Average rating of People in English is not entertained
Key skills: - Troubleshooting, Sales, Technical Support, Good convincing skills

Timings of interview: 11.00am to 5 pm

Venue Details:

MACROFIX TECHNICAL SERVICES PRIVATE LIMITED,
Flat: 508, 5th Floor,
Saptagiri Towers,
Landmark: Pantaloons Building,
Begum pet
Hyderabad -500016

Contact Name : Rahima (HR)

Contact Details : 040-30177468\9030113414

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About Selvamanikandan

Admin of freshersopenings.in and market researcher since 2000. CEO of a company and you can follow through these social networks

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