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Encore Capital Group Job Openings For Software Engineer @ Delhi

By on September 19, 2017
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Company           Encore Capital Group

Website             https://goo.gl/HbG5Fs

Eligibility           B.Tech/M.tech or BCA/MCA Freshers – 2016 & 2017 Batch need to apply

Experience       Freshers

Location            Delhi

Job Role            Software Engineer

Salary                  Not Disclosed by Recruiter

Job Requirements:
Respond to queries from callers; understanding users query and provide technical support and assistance; remotely assist all employees or staff with technology problems. Answer staff questions in person or remotely on all company supported applications.
Follow standard Help Desk operating procedures while opening, tracking and closure of problem resolution or status update. Ensuring timely resolutions & clear communication whether written or verbal is accurate, professional, clear and concise.
Adhere to the security and compliance standards. Maintain a high degree of customer service for all support queries and adhere to all service management principles.
Allocate complex calls to appropriate IT Support member. Escalate issues using standard escalation matrix to maintain a high degree of customer service for all support queries.
Requirement
Flexible to work in 24*7 IT Support role
Candidates should have excellent communication & English Speaking skill
Only B.Tech/M.tech or BCA/MCA Freshers – 2016 & 2017 Batch need to apply

Salary: Not Disclosed by Recruiter
Industry:BPO / Call Centre / ITES
Functional Area:IT Hardware , Technical Support , Telecom Engineering
Role Category:Technical Support
Role:Customer Support Engineer/Technician
Employment Type: Permanent Job, Full Time
Keyskills
Fresher Fresher Engineer IT Fresher B Tech Fresher Mca Fresher B E Fresher M Tech Fresher Bca Fresher
Desired Candidate Profile
Please refer to the Job description above
Education-
PG:Any Postgraduate – Any Specialization
Doctorate:Doctorate Not Required

About Organization:
Encore Capital Group, Inc. engages in purchasing and managing charged-off consumer receivable portfolios. Its receivables portfolio includes unsecured and charged-off consumer credit cards, auto loan deficiencies, general consumer loans, and telecom and healthcare receivables purchased from financial institutions, retail credit corporations, telecom companies, and resellers of portfolios. The company, through its subsidiary, Ascension Capital Group, provides bankruptcy services to the finance industry. Its bankruptcy services include negotiating bankruptcy plans, monitoring and managing the consumer�s compliance with bankruptcy plans, and recommending courses of action to clients when there is a deviation from a bankruptcy plan. Encore Capital Group was founded in 1998 and is headquartered in San Diego, California.

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