Alcatel Lucent Jobs For Freshers in Bangalore

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Alcatel Lucent Jobs For Freshers in Bangalore

About Company

Name: Alcatel Lucent

Website:www.alcatel-lucent.com

Job Details

Education: Any Graduate/PG

Experience: Fresher/Exp

Location: Bangalore

Job Description

Technical Support Engineer

• Create and maintain customer relationships on a day-to-day basis.  Maintain high level of customer satisfaction by providing services fully compliant with the SLA.
• Troubleshoot, diagnose, and suggest/perform corrective or preventative maintenance actions on problems reported by customers.
• Escalate to subsequent support level as needed.
• Use and provide appropriate CARES and outage documentation, contribute to/review upgrade guides and other procedural documentation.
• Act as “Outage Manager” by identifying the impact of the outage and changes made to the customer network. 
• Ensure outage situations are documented per guidelines to meet contractual root cause analysis obligations.
• Provide pragmatic and effective recovery. Manage and communicate the related risks.

Qualifications:

• Advanced technical college / University of applied science in telecommunication, networking with focus on security (LAN/WAN/Security)
• Hands-on experience in the following areas:
• Firewalls (at least one of the following : Junos / Juniper Netscreen; Checkpoint, Fortinet), reverse proxy BlueCoat, F5 load balancers, IDS/IPS, DDOS-Prevention, Penetration Testing, Vulnerability Management
• Know how in the following protocols and technologies: IP, TCP/UDP, IPsec, VPN
• Relevant experience in networking and network security in an ISP environment
• Experience in project management
• CCNA, CCNP, JNCIA, (or equivalent) qualification

Click Here To Apply

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4 Comments

1. 

   Mahammad irshad

   September 15, 2013 at 8:25 AM

   Fresher

   Reply
2. 

   satyadeepika

   September 15, 2013 at 7:10 PM

   i have to do job

   Reply
3. 

   satyadeepika

   September 15, 2013 at 7:12 PM

   i do job to happiness in my family

   Reply
4. 

   satyadeepika

   September 15, 2013 at 7:13 PM

   to doo more comfortble in project

   Reply