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Alcatel Lucent Jobs For Freshers in Bangalore

By on September 10, 2013
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Alcatel Lucent Jobs For Freshers in Bangalore

About Company

Name: Alcatel Lucent

Website:www.alcatel-lucent.com

Job Details

Education: Any Graduate/PG

Experience: Fresher/Exp

Location: Bangalore

Job Description

Technical Support Engineer

  • Create and maintain customer relationships on a day-to-day basis.  Maintain high level of customer satisfaction by providing services fully compliant with the SLA.
  • Troubleshoot, diagnose, and suggest/perform corrective or preventative maintenance actions on problems reported by customers.
  • Escalate to subsequent support level as needed.
  • Use and provide appropriate CARES and outage documentation, contribute to/review upgrade guides and other procedural documentation.
  • Act as “Outage Manager” by identifying the impact of the outage and changes made to the customer network. 
  • Ensure outage situations are documented per guidelines to meet contractual root cause analysis obligations.
  • Provide pragmatic and effective recovery. Manage and communicate the related risks.

Qualifications:

  • Advanced technical college / University of applied science in telecommunication, networking with focus on security (LAN/WAN/Security)
  • Hands-on experience in the following areas:
  • Firewalls (at least one of the following : Junos / Juniper Netscreen; Checkpoint, Fortinet), reverse proxy BlueCoat, F5 load balancers, IDS/IPS, DDOS-Prevention, Penetration Testing, Vulnerability Management
  • Know how in the following protocols and technologies: IP, TCP/UDP, IPsec, VPN
  • Relevant experience in networking and network security in an ISP environment
  • Experience in project management
  • CCNA, CCNP, JNCIA, (or equivalent) qualification

Click Here To Apply

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4 Comments

  1. Mahammad irshad

    September 15, 2013 at 8:25 AM

    Fresher

    Reply

  2. satyadeepika

    September 15, 2013 at 7:10 PM

    i have to do job

    Reply

  3. satyadeepika

    September 15, 2013 at 7:12 PM

    i do job to happiness in my family

    Reply

  4. satyadeepika

    September 15, 2013 at 7:13 PM

    to doo more comfortble in project

    Reply

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