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Tech Mahindra Job Openings For Freshers in Hyderabad
Company Tech Mahindra
Website www.techmahindra.com
Eligibility BE/BTECH, BA, BSC, BCOM, MBA, MCA – 2012, 2013, 2014 Batch Graduates
Experience 0 – 2 yrs
Location Hyderabad
Job Role Entry Level
JOB SUMMARY:
Company Profile :
Tech Mahindra represents the connected world, offering innovative and customer-centric information technology services and solutions that enable Enterprises, Associates and the Society to Rise™. We are a USD 3.1 billion company with 89,000+ professionals across 51 countries, providing services to 629 global customers including Fortune 500 companies. Our Consulting, Enterprise and Telecom solutions, platforms and reusable assets connect across a number of technologies to deliver tangible business value to all our stakeholders.
Selection Process:
1. Answer calls and assess customer’s technical support needs
2. Provide 1st level technical support for basic operations using documented procedures and available tools
3. Resolve customer issues, or escalate when necessary
4. Follow-up on issues and inform customer about the status
5. Log issues and all customer contacts into the customer database, translate end-user business needs into working solutions and provide technical resolutions
6. Provide system administration or product support
7. Support other team members on difficult calls
8. Participate in process improvement initiatives
Skill Set:
1. Graduate (including B.E./B.Tech) with 0-4 years experience
2. Excellent English communication skills
3. Willing to work in night shifts
4. Basic knowledge in technical concepts like ISP, LAN, Operating Systems, TCP/IP
5. Transportation Boundary : Within 35 km radius from Hitec city
Qualification: B.Tech (ECE, CSE, IT,MECH & CIVIL) – 2012, 2013 & 2014Batch
Selection Process :
1. Personal Introduction Round
2. Aptitude Test
3. Typing Test
4. Voice & Accent Round
5. 2 rounds of personal interview.
Date: 25th June 2014
Time: 9 AM to 12.30 PM
Venue:
Sphoorthy Engineering College,
Nadergul Village, Near Vanasthalipuram,
Sagar Road, Saroornagar Mandal,
Hyderabad. Pincode: 501510.
Tel. No. 08415 201137, 201138
Fax : 08415 201136 (M) 9963111840,9392119392,9392118884.
Bus Route No: 277 N (Koti – Nadergul)
Contact Person: Mr.B.Sumanth Kumar – Manager Corporate Affairs
