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Dell Walk-In Drive For Freshers As Client Technical Support Associate @ Gurgaon

By on August 29, 2017

Company      Dell

Website        www.dell.com

Eligibility     BE/B Tech/MCA/M Sc

Experience   Freshers

Location       Gurgaon

Job Role       Client Technical Support Associate

Salary            Rs 3.5 LPA

JOB Discribtion:

* Candidate Should be BE/B Tech/MCA/M Sc from a recognised university.

* Should have an aggregate of 60% through out academics.

* Should be responsible for providing diagnostic technical support related to installation, operation, configuration, customization, performance, and usage of assigned products.

* Must be diagnosing & resolving the hardware problems and perform troubleshooting.

* Must verify warranty entitlement and determines appropriate action.

* Should apply diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures.

* Must document problems in the support solution database for diagnostics and solution implementation.

* Must be able to provide basic remote deployment, maintenance and consulting services.

* Should be open to work in rotational / night shifts in a 24 by 7 environment.

* Should have an excellent communication skills.

* Both side transport facility available.

* Must have good customer relational skills.

* Should be able to solve all the customer requirements.

* Should have good analytical and reasoning skills.

* Must have good problem solving skills.

* Must have good inter personnel skills.

Venue:

Dell International Services,

Vipul Tech Square, Opposite Central Park,

Sector Road, Sector-43, Gurgaon – 122002.

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Company Profile:

Since 1984, Dell has assumed a discriminating part in empowering more moderate and available innovation around the globe. At this very moment to-end figuring arrangements organization, Dell keeps on changing registering and give top notch arrangements that engage individuals to accomplish all the more everywhere throughout the world. We serve clients going from the world’s biggest organizations and open segment associations, to little and medium organizations, and individual shoppers.

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