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DELL Job Openings for Freshers in Hyderabad
Company DELL
Website http://www.dell.com
Eligibility Any Graduate
Experience Freshers
Location Hyderabad
Job Role Associate/Senior Associate
JOB Discribtion:
on 23-25/01/2017, DELL Walk-in interview for freshers for Associate/Senior Associate -(NonTechnical). Any Graduate candidates can attend the walk-in interview for the Associate/Senior Associate -(NonTechnical). Grab the great job opportunity to start your career as fresher. Before attend the walk-in interview, Candidates should go through the Job Profile, Qualification, Job Description etc., clearly given below.
DELL Walk-in Any Graduate freshers 2017 for Associate/Senior Associate -(NonTechnical). DELL plans to recruit Any Graduate candidates for the post of Associate/Senior Associate -(NonTechnical).
Responds to customer technical problems/issues related to hardware, software and networking via e-mail/chat, online, social media and phone.
Facilitates customer order fulfillment.
Advises/educates customers within procedural guidelines to ensure a complete solution to their technical or service questions. Provides direct product/service advice and guidance to customers.
Identifies, researches and provides input on unique or recurring customer problems.
Remains knowledgeable of Dells product line, current industry products and technologies.
Focuses on delivering a positive customer experience according to Dell standards.
Identify customer needs / requirements and recommend solutions
Reviews and distributes pertinent cross-functional information.
Escalates more complex customer technical issues to senior level support.
Fields inbound contacts (voice/email, etc.) for both internal and external customers.
Responsible for pre-sales and/or post-sales service to customers.
Company Profile:
Dell is a Technology driven company with a unique Dell Direct model. Dell Information Technology department (Dell I/T) plays a key role in enabling the Dell Direct model by creating, deploying and supporting global industry-leading I/T assets and services that reliably deliver the best customer experience and competitive edge.
Selection/Interview process:
1. Aptitude Test
2. Technical and HR Interview
Document Required (Original and Photocopies):
1. SSC Marksheet
2. HSC/Diploma Marksheet
3. Graduation & Post Graduation all yearsí mark sheets
4. Photo ID proof (Pan Card/ Passport / Driving License / College ID)
5. 2 photographs
6. Resume
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