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Citi Jobs Opening for Freshers in Mumbai
Company Citi
Website www.citi.com
Eligibility Master’s Degree/MBA/CA
Experience Freshers/Ecperience
Location Mumbai
Job Role Associate
JOB SUMMARY:
Company Profile:
Citi is today´s pre-eminent financial services company and was built to create a highly diversified financial services company that could act as one to deliver solutions to clients throughout the world. With the most diverse array of products and the greatest distribution capacity of any financial firm in the world, our employees manage 200 million customer accounts across six continents in more than 100 countries.
Job Description:
1. Ensuring superior client experience through best in class on boarding process and for customer on boarded by sales &distribution team through reduced turnaround time and rejects across products
2. Manage vendor of SOSH team
3. Ensuring adherence to due sales process by the sales & distribution team through various reviews, on the spot checks, structured review through callback, etc.
4. Interface with various stakeholders in the process including operations, in business controls and AML teams to resolve any process gaps identified
5. Challenge the status quo and continuously improvise the processes, implement healthy control checks, identify risks and map corrective action plans in the region assigned
6. Responsible for conducting independent regional sales audits covering process, policy, branding & actual deployment to ensure the bank’s sales and distribution chain works in a strong and compliant working platform
7. Drive first time right metric among frontline teams through training and refresher sessions
8. Perform the quarterly control self-assessment
9. Monitor and manage processes outsourced to vendors
10. Ensure compliance to local regulatory requirements and Citi vendor management guidelines
11. Provide leadership guidance, training and coaching to vendor staff and conduct regular meetings with units under supervision to disseminate information and new policies
12. Review MIS reports to analyze, strategize and recommend process enhancements that bring about better operational efficiency
Candidate Profile:
Qualifications :
1. Master’s Degree/MBA, CA or CFA with experience in banking operations