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HCL Technologies Jobs For Freshers in Hyderabad2013

By on November 19, 2013

 HCL Technologies Jobs For Freshers in Hyderabad2013

Company        HCL Technologies Limited

Website         www.hcl.com

Eligibility       B.Tech/B.E.

Experience    Freshers

Location       Hyderabad

Job Role       Technical Support

JOB SUMMARY:

Company profile :

HCL is a $6.3 billion leading global technology and IT enterprise comprising two companies listed in India – HCL Technologies and HCL Infosystems. Founded in 1976, HCL is one of India’s original IT garage start-ups. A pioneer of modern computing, HCL is a global transformational enterprise today. Its range of offerings includes product engineering, custom & package applications, BPO, IT infrastructure services, IT hardware, systems integration, and distribution of information and communications technology (ICT) products across a wide range of focused industry verticals. The HCL team consists of over 90,000 professionals of diverse nationalities, who operate from 29 countries including over 500 points of presence in India. HCL has partnerships with several leading Global 1000 firms, including leading IT and Technology firms.

Job Description :

Roles and Responsibilities:

Willing to work in Night shifts primarily

Willingness to work in Weekends

Willingness to work on 24X7 environment

Sophisticated knowledge to deal with problems and solve them effectively

Should be customer service focused, able to deal with customers in friendly and polite manner

Proficient in Robust multitasking skills (e.g. able to log calls and interact with the customer simultaneously)

Proficient in using smart mobile technology, such as Android device, iPhone, iPad, iTouch, Palm Pre, Amazon Kindle, and eReader

Knowledge of troubleshooting personal electronic devices (e.g.,personal computers, smart phones, tablets), online downloads,transactions, applications, software, and hardware issues

Technical capability to handle customer complaints

Polite approach in handling irate customers

Good communication skills and strong ability to work effectively in a team environment

Mandatory:

1. 2 copies of Resume, Id and Address proof, Educational certification

Walk in from 21st Nov,2013, Time: 10 AM

Venue Location:
Sree Dattha Institute of Engg. and Science.
Nagarjuna Sagar Road, Sheriguda,
Ibrahimpatnam, Hyderabad, R.R District 501 510

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