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iEnergizer Job Opening for Freshers in Noida

By on September 9, 2014

Company     iEnergizer

Website       www.ienergizer.com

Eligibility      Any Graduate

Experience    0 – 5 yrs

Location        Noida

Job Role       International Inbound Process

JOB SUMMARY:

Company profile :

iEnergizer is one of the most progressive International Call Centers in Asia pacific region, located in Noida, India. We undertake Business Process Outsourcing (BPO) projects in Voice based & Web based processes as well as provide back office support in Gaming, Finance, Banking etc to leading fortune 500 companies around the world. iEnergizer has state-of-the-art campus at Noida spread over 1.2 million sq. ft. with our in house swimming pool, gymnasium, indoor court for badminton, table tennis and front/back lawn for sports.

Job Description:

1. To handle International Inbound Calls.
2. Resolve customer queries within the assigned TAT.
3. Adhere to the Login hrs & maintain the desired AHT Levels.
4. Develop strong customer relationships and provide paramount service.
5. Ascertain customer needs and take action in a timely manner.
6. Perspective and intuitive nature with the ability to solve problem.

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