Plivo Jobs For Freshers In Bangalore

Eligibility: BCA
BE/B.Tech(Computer Science & Engineering (CSE), Electronics & Communication Engineering(ECE), Information Science/Technology (IS/IT))
Location: Bangalore
Job Category: IT/Software, StartUp
Last Date: 26 March 13

Job Type: Full Time
Hiring Process: Face to Face Interview, Telephonic Interview.

Job Details

Role and Responsibilities

• Ensure Plivo’s infrastructure is running 24 * 7
• Handle customer escalations with SLAs
• Perform root cause analysis of customer issues and provide sufficient inputs to engineering team
• Help and support customers in developing applications using Plivo APIs
• Resolve customer queries on chat, email or phone
• Develop and maintain helpers/sdks for Plivo APIs in various languages
• Help in testing new features and pinpoint errors in existing features or documentation

Prerequisites

• Good knowledge of Linux
• Should be fairly comfortable in at least one programming language (Python, Ruby, Java, C/C++ etc)
• Should be comfortable with Shell scripting
• Be passionate about helping real customers solve real problems
• Should be able to work without a lot of supervision
• Be a well-organized and effective communicator
• Willing to work at night, weekends and holidays.

Salary : 4 – 6 LPA

Note: Salary and position will not be a constraint for the deserving candidate. If you think you can make the change do apply now!
Company Profile

Interested in developing, growing and supporting solutions that deliver the future of telephony? Join us with the journey..