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SS Computer Technologiez Job Openings For Freshers in Chennai
SS Computer Technologiez Job Openings For Freshers in Chennai
Company SS Computer Technologiez
Website www.sscomputertechnologiez.com
Eligibility B.E cse/ece
Experience 0-3 years
Location Chennai
Job Role Desktop Support Engineer
JOB SUMMARY:
Company Profile:
SS Technologiez Pvt Ltd., established in 2010, is a leading designer and manufacturer specializing in the development and marketing of computer peripherals and Accessories for consumer electronic products in India. We are ranked the 15th most valuable company among India’s top 100000 manufacturers. Over out 0.5 million pieces of cabinet,Keyboard & mouse Inbuilded for Audio,speaker and usb port 4No’s etc., annually and are positioned at the 13th in equity value among all India’s top manufacturers.
Job Description :
1. Desktop/Laptop on-site and phone support
2. Printer/Fax support
3. Backup system support
4. Updating current infrastructure
Deploying new equipment
1. Provide investigation, diagnosis, resolution and recovery for hardware/software problems. When unable to resolve, escalate to second or third level in accordance with Help Desk escalation processes.
2. Maintain overall ownership of user’s issue & service ensuring that they receive resolution within a reasonable timeframe.
3. Provide initial assessment of urgency and business impact on all support calls.
4. Manage service requests, software installations, new computer setups, upgrades, etc.
5. Record incident resolutions in the Help Desk tool.
6. Provide enhancement request feedback to IT regarding technology environment and customer needs through the defined processes.
7. Support the following technologies: Microsoft Office 2007 products – Outlook, Word, Excel, Access, Internet Explorer, Windows XP, desktops, laptops, printers, networked copiers, NIC’s, basic LAN/WAN connectivity and others as assigned.
8. Monitor daily backups.
9.Ability to work independently and in a team environment.
10. Ability to communicate well with internal and external contacts.
Qualification : B.E cse/ece
Contact Name : Shiva ram K
Contact Details : 9941273808
Interested Candidates can walkin to below mentioned address between 21st December to 26th December with a resume Hardcopy
Interview Venue:
#68, Medavakkam Main Road,
Barath Nagar, (Opp. A2B)
Madipakkam,
Chennai-600 091.
Tel: 044 – 45548008
