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Amazon Opening For Freshers Jobs in Bangalore

By on March 28, 2014

Amazon Opening For Freshers Jobs in Bangalore


Company        Amazon


Eligibility      Any Graduation(other than BE, BTech and MBA Freshers)

Experience     Freshers

Location        Bangalore

Job Role      Seller Support Associate


Comapny profile :

Amazon strives to be Earth’s most customer-centric company where people can find and discover virtually anything they want to buy online. Amazon continues to grow and evolve as a world-class e-commerce platform.Founded by Jeff Bezos, the website started in 1995 as a place to buy books because of the unique customer experience the Web could offer book lovers.During the first 30 days of business, Amazon fulfilled orders for customers in 50 states and 45 countries – all shipped from his Seattle-area garage.

Job Description:

The Seller Support Associate acts as the primary interface between Amazon and our business partners. The Seller Support Associate will be responsible for providing timely and accurate operational support to Merchants selling on the Amazon platform. The successful candidate has an immediate, distinct effect on the experience of customers of Amazon, making a strong record of customer focus a high standard for the role. A Seller Support Associate is expected to address chronic system issues, provide process improvements, develop internal documentation, and contribute to a team environment, all while adhering to service level agreements for phone and/or email cases.


1. Demonstrates effective, clear and professional written and oral communication.
2. Provides prompt and efficient service to Amazon Sellers and Merchants including the appropriate escalation of Sellers’ issues.
3. Builds Platform and business knowledge to better serve sellers
4. Maintains a positive and professional demeanor always portraying the company in a positive light and effectively managing sensitive issues.
5. Demonstrates excellent time-management skills and the ability to work independently knowledge while using departmental resources, policies and procedures.
6 Contributes to a positive team environment and proactively aids team members with difficult contacts as needed.
7. Maintains acceptable performance metrics such as quality, productivity, first contact resolution, and attendance.
8. Actively seeks solutions through logical reasoning and data interpretation skills and identifies trends to appropriate channel including improvement suggestions.
9. Liaise with other departments such as Customer Service, Merchant Investigations, or Payments teams as required to resolve Seller’s issues and questions

Candidate Profile:

1. Education: Any Graduation (other than BE, BTech and MBA Freshers)
2. Language: English
3. Experience within a customer service environment preferred. Desire to expand skills into new areas.
4. Technical (Computers & Internet) savvy is required. Business acumen in areas of e-commerce and retail.
5. Committed seller advocate, drive process & tool improvements.
6. Enthusiasm and strong self-motivation.
7. Strong prioritization and time management skills, with a high degree of flexibility.
8. Embrace constant change with flexibility and good grace.
9. Demonstrate appropriate sense of urgency for contact response time in the face of variable workflow.
10. Demonstrates effective communication, composure, and professional attitude
11. Exemplary performance record, particularly with regard to quality & productivity
12. Desired skill-sets include MS Office Application Excel and Internet Explorer / Mozilla Firefox


About Selvamanikandan

Admin of and market researcher since 2000. CEO of a company and you can follow through these social networks

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