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Amazon Job Openings for Freshers in Hyderabad

By on March 29, 2017

Company     Amazon

Website       http://www.amazon.in/

Eligibility    Any Graduation

Experience Freshers

Location     Hyderabad

Job Role     Customer Service Associate

JOB Discribtion:

Excellent communication skills (written and verbal).
Ability to communicate correctly and clearly with all customers.
willing to work in 24*7 shifts.
Good comprehension skills ability to clearly understand and state the issues customers present.
Ability to concentrate follow customers issues without distraction to resolution.
Good composition skills ability to compose a grammatically correct, concise, and accurate written response.
Work successfully in a team environment as well as independently.
Company Profile:
Ability to use a desktop computer system.
Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer.
Excellent typing skills.
Demonstrates understanding of the Internet, Amazon.com website, and competitor websites.
Demonstrates an ability to successfully navigate websites.
Demonstrates a proficient knowledge of email applications.
Demonstrates an ability to learn in various media.
Ability to successfully adapt to changes in the work environment.
Excellent customer service skills, including maintaining focus on the customer issue in a fast-paced environment.
Ability to empathize with and prioritize customer needs.
Demonstrates interpersonal skills with a diverse customer base.
Demonstrates conflict resolution, negotiation, and de-escalation skills.
Demonstrates ownership to resolve challenging customer issues, escalating when necessary.
Ability to determine customer needs and provide appropriate solutions.
Maintain regular and reliable attendance, including the daily schedule as assigned.
Flexible with the working schedule; may be expected to work weekends, holidays and events.
Ability to work overtime as required by business
Amazon strives to be Earth’s most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want low prices, vast selection, and convenience Amazon continues to grow and evolve as a world-class e-commerce platform.Founded by Jeff Bezos, the Amazon.com website started in 1995 as a place to buy books because of the unique customer experience the Web could offer book lovers.Bezos believed that only the Internet could offer customers the convenience of browsing a selection of millions of book titles in a single sitting.Amazon’s evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company’s DNA. The world’s brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world.
Selection/Interview process:

1. Aptitude Test
2. Technical and HR Interview

Document Required (Original and Photocopies):
1. SSC Marksheet
2. HSC/Diploma Marksheet
3. Graduation & Post Graduation all yearsí mark sheets
4. Photo ID proof (Pan Card/ Passport / Driving License / College ID)
5. 2 photographs
6. Resume

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