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CDTECH INNOVATIONS Jobs For Freshers in Chennai
CDTECH INNOVATIONS Jobs For Freshers in Chennai
Company CDTECH INNOVATIONS PVT LTD
Website www.ivb7.com
Eligibility Any Graduates.
Experience 0- 1yrs
Location Chennai
Job Role TECHNICAL SUPPORT ENGINEER
JOB SUMMARY:
Company Profile :
IVB7 is a revolutionary technology to broadcast online live through a powerful Cloud based Content Delivery Network. It is a highly scalable network that offers live streaming of media to various fields of business. The IVB7 interactive web-based live streaming has proven its efficiency in delivering high quality streaming even at alarmingly low bandwidths with its extraordinary streaming software and invincible network infrastructure. IVB7 users have all experienced the consistency, efficiency and supremacy of this interactive live webcasting solution.
Job Description:
1. Provides troubleshooting and technical support to end-users via phone, web based tools and email.
2. Assists the customer base during installations and advises customers regarding the product’s proper use and address specific user issues.
3. Participates and assists in product launch events, business promotion events and other promo events.
4. Performs problem analysis and resolution of software problems for all end-users
5. Prepares reports by collecting, analyzing, and summarizing information.
6. Contributes to team effort by accomplishing related results as needed.
Must-have Skills
1. Good communication skills
2. Problem solving skills
3. Client Relationships
4. Troubleshooting software products
5. Independence & Motivation
6. Professionalism
Contact Name : HR Contact Details : 9789978949
Last Date: 17/11/13
