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HP Jobs For Freshers in Chennai

By on September 17, 2013

HP Jobs For Freshers in Chennai

About Company

Name: HP

Job Details

Education: B.E/B.Tech

Experience: 0-2 Years

Location: Chennai

Job Description

Service Level Analyst

Apply growing technical knowledge to operate a technology area (e.g. server administration, technical security management, performance management) or customer group with limited risk/complexity. Integrate technical knowledge and business understanding to create superior solutions for HP and for customers.

Incident Management: Resolve routine in-scope technical incidents independently. Work with team members to resolve more complex incidents.

Change Management/ Implementation: Independently implement changes/solutions to meet customer and/or trade/HP Information Technology (HPIT) infrastructure needs within area of technical responsibility.

Patch and Security Management: Apply patch and security changes per policy.

Configuration Management: Ensure Configuration Management Database (CMDB) entries are complete and accurate.

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