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HCL Jobs Opening for Freshers in Chennai
Company HCL
Website www.hcl.com
Eligibility B.E/B.Tech
Experience 0 – yrs
Location Chennai
Job Role System Administrator
JOB SUMMARY:
Company profile :
HCL is a business enterprise with presence in the fields of technology and healthcare. Founded in 1976 as one of India’s original IT garage startups, the HCL enterprise currently comprises of three companies in India – HCL Technologies, HCL Infosystems and HCL Healthcare with annual revenues of US$ 6.5 billion and over 100,000 professionals from diverse nationalities operating across 31 countries including over 500 points of presence in India. In the technology space, HCL’s offerings span a wide range of software and hardware services and solutions including R&D, technology services, enterprise and applications consulting, Remote Infrastructure Management, IT hardware, systems integration, distribution of technology and telecom products. A new entrant in healthcare, HCL aims to provide innovative medical services, products and training to meet the growing demand for quality healthcare in India.
Job Description:
1. Use the Incident Management System to document information and manage problems and work requests and their respective resolutions and circumvention’s
2. Analyze, acknowledge & record each & every alert in the monitoring tools & handle the alerts as per their impact
3. Administer and provide User account provisioning & activities
4. Assign work orders / incidents to appropriate support teams and follow up until closure.
5. Route problems to internal 2nd and 3rd level IT support staff
6. Escalate complex problem to appropriate support specialists
7. Routine maintenance updates with other IT staff and business units
Candidate Profile:
Qualification:
1. 2013/2014 B.tech/BE/ (Branches – EEE, CS, IT, ECE, E&I)/BCA/BSc