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Allscripts India Jobs For Freshers in Pune
Allscripts India Jobs For Freshers in Pune
Company Allscripts India pvt ltd
Website www.allscripts.com
Eligibility Any Graduate
Experience 1 – 2 yrs
Location Pune
Job Role Associate Service Desk Analyst
JOB SUMMARY:
Company Profile:
Allscripts is a leading provider of Healthcare IT, listed at the NASDAQ stock exchange and headquartered in the United States. Having about 6000 employees across the globe, Allscripts has over 1600 people in India working at three of its offices in Pune, Bangalore and Baroda. Allscripts offers an open, integrated portfolio of healthcare information technology solutions for hospitals, physician practices and post-acute organizations. Its vision of a connected community of health, guides Allscripts deliver an integrated platform of clinical, financial, connectivity and information solutions to facilitate collaboration and exchange of critical patient information.
Job Description :
- Good understanding of WindowsXP / Win7 environment and UI ( User profile, email config, Appl installing )
- 1-2 years hands-on experience with office productivity tools like Word, Excel, Powerpoint, Outlook and IE7/8 in configuration and support issues
- Basic understanding of MS networking setup and configuration for PCs ( DHCP, DNS, IP config )
- Basic understanding of PC and laptop troubleshooting ( OS, device driver install, event viewer )
- 1-2 years experience of managing Active Directory environment ( Password reset, User profile changes, Apps/Patch distribution WSUS, SMS etc )
- 1-2 years experience with service desk and remote support tools ( RDP, GTA, PCAnywhere etc )
- Basic knowledge of ITIL framework ( V3.0 foundation certificate would be added advantage )
- 1-2 years of international support experience (preferably US)
Candidate Profile :
- Experience in supporting enterprise applications like Oracle EBS will be added advantage
- Knowledge of installing and support of Studio.Net, Visio would be added advantage
- Basic knowledge about VPN client side configurations ( Juniper, CheckPoint, Cisco, Nortel )
- Working with CA service desk tool
