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WNS Job Opening for Freshers in Pune
Company WNS
Website www.wns.com
Eligibility Any Graduate
Experience 0 – 1 yrs
Location Pune
Job Role International Voice Process
JOB SUMMARY:
Company Profile :
CWNS (Holdings) Limited (NYSE: WNS) is a leading global Business Process Management (BPM) company. WNS offers business value to 200+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Healthcare, Insurance, Manufacturing, Media and Entertainment, Consulting and Professional Services, Retail & Consumer Packaged Goods, Telecom and Diversified Businesses, Shipping and Logistics, Travel and Leisure and Utilities. WNS delivers an entire spectrum of business process management services such as customer care, finance and accounting, human resource solutions, research and analytics, technology solutions, and industry-specific back-office and front-office processes. WNS has over 27,020 professionals across 34 delivery centers world-wide, including China, Costa Rica, India, the Philippines, Poland, Romania, South Africa, Sri Lanka, UK and US.
Job Description:
1. Insurance Process.
2. Inbound Customer Service Calls from UK/ Australian Customers.
3. To provide timely and effective resolutions to customer\’s queries.
4. Provide customer service with the human interface, identify and understand customer need.
5. Ability to provide effective and achieve 100% customer satisfaction.
6. To achieve the productivity target.
