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Polaris Jobs Opening in Chennai

Company Polaris
Website www.polarisft.com
Eligibility BSc (CS/IT) BCom and BCA
Location Chennai
Hiring Process Written-Test, Faca to Face Interview
JOB SUMMARY:
Company Profile:
Polaris Consulting & Services Ltd is an innovator in digital transformation, offering solutions that result in performance breakthroughs where incremental improvements are not sufficient. The goal of our Digital 360 approach is to simplify, digitize, and automate internal processes; while enabling seamless omni-channel access for our client’s external ecosystem of customers, suppliers and partners.
Job Description:
Responsibilities:
- Post development process, where associate should interact with customer related to their technical/System queries and able to resolve the problem in the stipulated time period.
- Troubleshooting the problem, 24*7 support.
- To raise, track and close tickets. Should generate pending tickets list. Should prepare MIS of tickets
- After 18 months of their performance (candidates are eligible to move into development side which is L3 support)
Candidate Profile:
Qualifications:
Education and Certifications:
- Candidates from BSc (CS/IT) BCom and BCA from 2014-2015 batches with 60% marks throughout.
- Only Male candidates are preferred
- Communication should be good (prefer Matric Background