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Future Focus Infotech Job opening for freshers in Chennai
Company Future Focus Infotech Pvt. Ltd
Website www.FutureFocus.com
Eligibility Any Graduate
Experience Freshers
Location Chennai
Job Role IT/Technical Content Developer
JOB SUMMARY:
Company Profile:
Future Focus Infotech Pvt. Ltd. (FFI) is an IT services organization providing strategic IT HR and managed solutions. The company was established as Focus Infotech in Apr 1997; renamed to its present name in Oct of the same year. The company commenced operations from Chennai where the corporate office of the company is currently located.
Job Description:
Excellent communication in English (Verbal and written)
Multitasking Skills , Attention to details
Handling email support requests & Queries
Handling India and International Clients
Follow-up with Cross-Functional teams to solve customer queries
Ability to manage and prioritize multiple requests and tasks simultaneously.
Willing to work in 24/7 rotational shift operations.
Knowledge and awareness in working on any support ticketing tools
Knowledge and awareness in working on any phone call management system
Knowledge and awareness in Incident management process and ITIL framework
Knowledge and awareness in Server hardware, Network switching and routing, Operating system(Wintel or Unix)
Minimum 6MONTHS of experience in IT support or IT Helpdesk background
Selection/Interview process:
1. Aptitude Test
2. Technical and HR Interview
Document Required (Original and Photocopies):
1. SSC Marksheet
2. HSC/Diploma Marksheet
3. Graduation & Post Graduation all yearsí mark sheets
4. Photo ID proof (Pan Card/ Passport / Driving License / College ID)
5. 2 photographs
6. Resume
