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Dell Jobs Opening for Freshers in Bangalore
Company Dell
Website www.dell.com
Eligibility Any Graduate
Experience Freshers
Location Bangalore
Job Role Technical Support Associate
JOB SUMMARY:
Company Profile:
Dell empowers countries, communities, customers and people everywhere to use technology to realize their dreams. Customers trust us to deliver technology solutions that help them do and achieve more, whether they’re at home, work, school or anywhere in their world. Learn more about our story, purpose and people behind our customer-centric approach.
Dell is a Technology driven company with a unique Dell Direct model. Dell Information Technology department (Dell I/T) plays a key role in enabling the Dell Direct model by creating, deploying and supporting global industry-leading I/T assets and services that reliably deliver the best customer experience and competitive edge.
Job Description:
Responsible for providing diagnostic technical support related to installation, operation, configuration, customization, performance, and usage of assigned products
Diagnosis & resolving of the hardware problems and troubleshooting..
Verifies warranty entitlement and determines appropriate action.
Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures.
Documents problems in the support solution database for diagnostics and solution implementation. Provides basic remote deployment, maintenance and consulting services.
Candidate Profile:
Should be open to work in rotational / night shifts in a 24 by 7 environment.
Should have an excellent communication skills.
Both side transport facility available.
Any Graduate with at least 6 months of calling experience.
Any Undergraduate with at least 12 months/maximum 30 months of international calling experience can apply.
MBA / MCA / M.Tech’s are not eligible.
Selection/Interview process:
1. Aptitude Test
2. Technical and HR Interview
Document Required (Original and Photocopies):
1. SSC Marksheet
2. HSC/Diploma Marksheet
3. Graduation & Post Graduation all yearsí mark sheets
4. Photo ID proof (Pan Card/ Passport / Driving License / College ID)
5. 2 photographs
6. Resume
Walk-In Venue Details:
Walk-In Date :- 24th and 25th May 2016
Walk-In Time :- 11 AM – 4 PM
Walk-In Address:- Dell International Services, Vipul Tech Square, Opposite Central Park, Sector Road, Sector-43, Gurgaon – 122002, Haryana.
