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Allscripts Jobs For Freshers in Pune

By on September 21, 2013

Allscripts Jobs For Freshers in Pune

Company       Allscripts


Eligibility        BE/BTech/ MCA

Experience     0 – 1 yrs

Location          Pune


Job Role        Intern Support Consultant Associate


Comapny Profile :

Physicians’ offices, hospitals and post-acute care organizations strive toward providing the best patient care. We are a trusted partner at every turn. The solutions, services and community that Allscripts offers can help you achieve clinical and financial goals.Our mission is to be the most trusted provider of innovative solutions that empower all stakeholders across the healthcare continuum to deliver world-class outcomes. Allscripts Open architecture connects both clinical and financial data across every setting: from the provider to the hospital to post-acute settings and even the patient’s home. Our Open platform enables innovation and collaboration with other vendors, partners and our clients to improve care delivery, further engage patients and lower costs.

Job Description :

1.Handle incoming customer calls and cases for Allscripts Sunrise Application.
2.Provides client assistance promptly and accurately to ensure client satisfaction by using proper departmental procedures for call control, problem resolution, reporting and escalation.
3.Conduct troubleshooting at customer site if necessary.
4. Supplement implementation team efforts as needed.
5. Use product specific diagnostic tools and techniques to resolve customer issues.
6.Dial into customer sites to collect and analyze data in the appropriate format as a means to troubleshooting issues
7. Replicate issues, document results and present issue resolution to customers. Work with Product Development Teams to troubleshoot software.

Job Requirements:

Must have skills : BE fresher or equivalent or Science Graduate with 1 years of experience.


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