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HCL Job Openings For Freshers in Hyderabad
HCL Job Openings For Freshers in Hyderabad
Company HCL Technologies Ltd
Website www.hcl.com
Eligibility Any Graduate
Experience 0 – 1 yrs
Location Hyderabad
Job Role Technical Support Engineer
JOB SUMMARY:
Comapny profile :
HCL is a $6.3 billion leading global technology and IT enterprise comprising two companies listed in India – HCL Technologies and HCL Infosystems. Founded in 1976, HCL is one of India’s original IT garage start-ups. A pioneer of modern computing, HCL is a global transformational enterprise today. Its range of offerings includes product engineering, custom & package applications, BPO, IT infrastructure services, IT hardware, systems integration, and distribution of information and communications technology (ICT) products across a wide range of focused industry verticals.
Job Description:
1. The ideal candidate should possess
2. Willing to work in Night shifts primarily
3. Willingness to work in Weekends
4. Willingness to work on 24X7 environment
5. Sophisticated knowledge to deal with problems and solve them effectively
6. Should be customer service focused, able to deal with customers in friendly and polite manner
7. Proficient in Robust multitasking skills (e.g. able to log calls and interact with the customer simultaneously)
8. Proficient in using smart mobile technology, such as Android device, iPhone, iPad, iTouch, Palm Pre, Amazon Kindle, and eReader.
Candidate Profile:
1. Knowledge of troubleshooting personal electronic devices (e.g., personal computers, smart phones, tablets),
2. Online downloads, transactions, applications, software, and hardware issues
3. Technical capability to handle customer complaints
4. Polite approach in handling irate customers
5. Good communication skills and strong ability to work effectively in a team environment.
Walkin Date: 21st Dec 2013.
Time: 10 AM onwards.
Walk in Venue:
Keltron Knowledge Services,
3rd Floor, Kattikkaran Building,
Kattikaran Road,Near Town Hall,
Ernakulam North
