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Dell Job Openings for Freshers in Bangalore
Company Dell
Website http://www.dell.com/
Eligibility Any Graduate
Experience Freshers
Location Bangalore
Job Role Client Tech Supt Associate
JOB SUMMARY:
Company Profile:
Any Graduate Fresher’s required for the position Client Tech Supt Associate in Dell at Bangalore. Interested and eligible candidates who have strong skill sets on desired profile can apply online for the requirement with the link given below. Find the job description, eligibility criteria, exact venue and interview details for more information.
Dell Hiring Any Graduate freshers 2017 for Client Tech Supt Associate at Bangalore. Candidates who have completed Any Graduate can apply for this job from Dell.
Dell is a Technology driven company with a unique Dell Direct model. Dell Information Technology department (Dell I/T) plays a key role in enabling the Dell Direct model by creating, deploying and supporting global industry-leading I/T assets and services that reliably deliver the best customer experience and competitive edge
Job Description:
Responsible for providing telephone support for customers on operation or maintenance of Dell products.
Assist phone customers by diagnosing problems, and providing resolutions for technical and service issues.
Responsible for EWS, Total solutions, YTT and In warranty extension sales.
Performs work in accordance to standardized policies and procedures.
Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures.
Documents problems in the support solution database for diagnostics and solution implementation.
Ensure proper escalation procedures are followed.
Responsible for customer satisfaction through effective handling of customer problems.
Work requires strong analytical ability to resolve complex technical issues in addition to effective phone communication skills.
candidate profile:
# Cretification on Java is manditory**
# Good in Java Technical
# knowledge on coreJava
# Knowledge on Advantage Java.
# Knowledge on PlSql
