ICICI Bank Jobs for Freshers in Hyderabad

By admin on August 30, 2013

Bank Name: ICICI Bank

Job Role: Phone Banking Officers

Job Location: Thane, Hyderabad

Qualification: Any Graduates

Website: http://www.icicibank.com/

Key Skills:

Good Communication Skills (English & Hindi Language).
Open to work in rotational shifts.

Key Deliverables:

Handle and resolve customer complaints/ queries over phone.
Provide customers with relevant product and service information.
Cross sell new product and service opportunities to customers over phone.
Provide feedback to the team leaders about product / process.

Qualifications:

Age less than or equal to 28 years.
Graduates in any discipline.
0 – 2 years experience in call centers handling domestic and international customers.

Job Description:

Phone Banking Officers – Domestic and International Process

The incumbent is responsible for managing customer queries / complaints in voice process (inbound & outbound).

Company Profile:

ICICI Bank is India’s largest private sector bank with total assets of Rs. 5,367.95 billion (US$ 99 billion) at March 31, 2013 and profit after tax Rs. 83.25 billion (US$ 1,533 million) for the year ended March 31, 2013. The Bank has a network of 3,382 branches and 10,943 ATMs in India, and has a presence in 19 countries, including India.

How To Apply:

Click Here To Apply

Submit your resume - FreshersOpenings.in