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Dell Job opening for freshers in Bangalore

Company Dell
Website www.dell.com
Eligibility BE/B.Tech, Any Graduate
Location Bangalore
Job Role Software Dev Software Engineer
JOB SUMMARY:
Company Profile:
Dell Inc. is an American privately owned multinational computer technology company based in Round Rock, Texas, United States, that develops, sells, repairs, and supports computers and related products and services.Dell sells personal computer (PCs), servers, data storage devices, network switches, software, computer peripherals, HDTVs, cameras, printers, MP3 players, and electronics built by other manufacturers.
Job Description:
- Technical Support involves resolving hardware and software technical issues for Dells customers.
- It involves system installation, performance maximization and troubleshooting.
- It is a challenging role where employees are constantly solving problems and finding novel ways of rectifying issues.
- They acquire in-depth training and technical expertise and also get the exposure to various processes, tools and techniques that will enable them troubleshoot with ease and competence.
- Technical support employees get hands-on experience in troubleshooting some of the most premium range of Dells products including desktops , notebooks, portables wireless, projectors etc and providing to the customers in USA , Canada and EMEA.
Candidate Profile:
Qualifications:
- Graduates (fresher / experienced)
- Undergraduate / post-graduates with min 1 year of call center experience or 2 years of any domain experience.
- Willing to take calls and work in 24/7 work environment
Selection/Interview process:
1.Face to face interview
2.Telephonic Interview
Document Required (Original and Photocopies):
1. SSC Marksheet
2. HSC/Diploma Marksheet
3. Graduation & Post Graduation all yearsí mark sheets
4. Photo ID proof (Pan Card/ Passport / Driving License / College ID)
5. 2 photographs
6. Resume