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Altisource Job Openings For Freshers in Mumbai
Company Altisource
Website www.altisource.com
Eligibility Bachelors Degree
Experience 0 – 4 yrs
Location Bangalore, Mumbai
Job Role Trainer (mortgage /title Process)
JOB SUMMARY:
Company profile:
Altisource provides services to some of the most respected organizations in their industries, including one of the nation’s largest sub-prime servicers, government agencies and many lenders, servicers, investors, mortgage bankers, credit unions, financial services companies and hedge funds across the country. We leverage 20 years of servicing and 60 years of debt collection experience to provide services and technologies that span the mortgage lifecycle from origination through REO asset management, in addition to asset recovery and customer relationship management. Our 24 / 7 global operations include more than 6,000 employees.
Job Description:
This position will report to the Training Department of the respective business and will be responsible for the following:
1. Conduct detailed Process training while keeping trainees alert and motivated
2. Develop Content and prepare process related documents and SOP to streamline the process
3. To deliver training sessions in adherence with process manuals and rigid training schedules
4. Provide weekly training reports to the management as well as Business Units
5. Updating process manuals when required *Scheduling and Management of Training Resources
6. Tracking and maintenance of the SkillPort database *Conduct Induction for new hires
7. Conduct Development training.
Candidate Profile:
1. Bachelors Degree
2. Minimum of 2 years as a Process coach/trainer work experience in a BPO/Call Center or Loan processing function/Mortgage Services.
3. In depth knowledge in Title Curative is a mandate. Knowledge in Pre FC Claims and FC Deed will be preferred.
4. Excellent verbal and written communication skills
5. Excellent presentation skills
6. Detail orientation, abundant patience
7. Good Leadership and people management skills required
8. Strong computer skills, knowledge of MS Office with an emphasis on PowerPoint and Excel
9. Willingness to work in night shifts
