Convergys Jobs opening for Freshers in Bangalore

By admin on October 19, 2014

Company Convergys

Website www.convergys.com

Eligibility B.E/B.Tech/M.E/M.Tech

Experience 0 – 1 yrs

Location Bangalore

Job Role Technical Support Representative

JOB SUMMARY:

Company profile :

We are excited to announce that Convergys has completed its acquisition of Stream, creating a world-class customer management firm made up of 125,000 employees working in more than 150 service centers and 31 countries. Both companies are known for providing exceptional service. Now, combining the best assets of each, we offer greater expertise and services for our clients and many more career opportunities for our talented employees.

Job Description:

1. Technical Support Representative.
2. College Graduates (any stream) – Fresher or Experienced ‘or’ High school pass with minimum 1 year of experience in an international call center.
3. Should have excellent communication and English speaking skills.
4. Knowledge of basic computer operations.
5. Ability to learn.
6. Courteous with strong customer service orientation.
7. Dependable with proficient attention to detail.
8. Good listening and responding skills.
9. Should be willing to take up challenges and go extra mile to perform work responsibilities.
10. Should have great interpersonal skills and ability to perform under pressure.
11. Should be open to work in any shift timing – night shifts or any other rotational work shifts (early morning/late evening).
12. Should not be pursuing any regular course/educational program which may conflict with the work timings.