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HP Job Openings For Freshers in Bangalore

By on June 12, 2014

Company        HP

Website          www.hp.com

Eligibility       B.E/B.Tech/BSc

Experience    0 – 3 yrs

Location        Karnataka-Bangalore

Job Role        IT Ops/Support Analyst

JOB SUMMARY:

Company profile :

Hewlett-Packard Company , commonly referred to as HP, is an American multinational information technology corporation headquartered in Palo Alto, California, USA. The company was founded in a one-car garage in Palo Alto by Bill Hewlett and Dave Packard. Now it is one of the world’s largest information technology companies, operating in nearly every country.

Job Description:

1. Performs basic analysis of functional or service requirements.
2. Implements end-user or enterprise infrastructure or services as prepared by more senior engineers.
3. Provides end user and routine or basic support of enterprise platforms and services.
4. Monitors the environment and resolves issues utilizing available knowledge reference documentation.
5. Monitors production schedules and ensures production jobs complete successfully without issues.
6. Ensures complete and timely hand-off of incidents to other support teams as appropriate.
7. Assists with enterprise-wide system maintenance and change implementation.
8. Performs work assigned by others. Accountable for own work.

Candidate Profile:

1. Bachelor’s degree in Management Information Systems / Computer Science or equivalent experience and a minimum of 0-3 years of related experience.
2. May include highly experienced individuals performing entry-level equivalent work who are non-degreed or degreed in an unrelated field.

Skills:

1. Good verbal and written communications skills.
2. Understanding and working knowledge of infrastructure environments (e.g. operating system, security, network, voice, end user and server related applications).
3. Understanding and working knowledge of business Information Technology (IT) applications (e.g. supply chain, customer relationship mgmt, Human Resources (HR), finance).
4. Experience with monitoring and reacting to system events and end user / business requests.
5. Knowledge and experience with Information Technology Infrastructure Library (ITIL) reference model.
6. Good initiative, problem solving, priority setting, and collaboration skills.
7. Basic organizational and analytical skills.

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