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BT Group Jobs Opening for Freshers in Gurgaon
Company BT Group
Website www.btplc.com
Eligibility B.Com/B.A/B.Sc/BBA/BBM/BBS
Experience Freshers
Location Gurgaon
Job Role Trainee Associate
JOB SUMMARY:
Company Profile:
BT is the world’s oldest communications company, with a direct line of descent from the world’s first national telecommunications undertaking. The Electric Telegraph Company incorporated in 1846, was the first to develop a nationwide communications network.
Job Responsibilities:
1. Excellent English verbal and written language skills
2. Good questioning and listening skills
3. Good empathy and customer ownership skills
4. Good cross-cultural awareness to be able to effectively communicate with UK customers
5. Good objection handling/diffusing/complaint handling skills
6. Good customer interaction skills with the ability to recognise the customers’ needs
7. Good self-management (Attendance/Break Management/Adherence/AHT/Wrap)
8. PC literate with good system navigation skills
9. Good Data input skills
10. Problem solving
11. Good MS Office (Excel, Word, Outlook) skills
Candidate Profile:
Qualifications:
1. B.Com/B.A/B.Sc/BBA/BBM/BBS
