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Convergys Job Openings For Freshers in Mumbai
Company CONVERGYS
Website www.convergys.com
Eligibility Any Graduate
Experience 0 – 5 yrs
Location Mumbai
Job Role Technical Support Professional
JOB SUMMARY:
Company Profile :
Convergys Corporation (NYSE: CVG) is a global leader in relationship management, headquartered in Cincinnati, Ohio. We provide solutions that drive more value from the relationships our clients have with their customers. For more than 30 years, our unique combination of domain expertise, operational excellence, and innovative technologies has delivered process improvement and actionable business insight to marquee clients all over the world. We believe in providing our employees with everything they need in order to keep them happy and satisfied. Be it great careers, excellent growth opportunities, well-deserved remuneration packages or the most coveted work environment. o Serves 26 of Fortune”s ‘Top 50′ companies globally o Has been awarded Fortune”s Most Admired Company for 9 consecutive years o Has 70,000+ employees across 69 offices across the world In India, Convergys has achieved 10 years of continuous growth & excellence. Convergys has over 10000 team members servicing marquee clients from North America, Australia & UK. It houses a team of ‘Rocking’ talent who work out of 6 locations – 3 in Gurgaon, and in Pune, Mumbai & Bangalore.
Job Description:
Skills Required:
1. Good communication skills and technical knowledge with an attitude to help customers.
2. Confident, stable and an Independent worker, open to flexible hours, night shifts.
3. Strong customer service aptitude.
4. Multitasking skills, analytical ability, good judgment and strong operational focus
5. Strong problem solving and troubleshooting skills.
Candidate Profile:
1. Working knowledge of Operating Systems and basic understanding of Internet fundamentals.
3. Working knowledge of Desktops and Laptops and basic understanding of computer hardware, peripherals and accessories.
