- Software ProgrammerPosted 7 years ago
- Walk-in for IT FreshersPosted 7 years ago
- Freshers Hiring for US IT RecruitersPosted 7 years ago
- Hiring for Accounts Payable for FresherPosted 7 years ago
- Accenture Job Openings For Freshers As Controller Analyst @ MumbaiPosted 8 years ago
- Banyan Job Openings for Freshers in BengaluruPosted 8 years ago
- Trigent Job Openings For Freshers As Associate Engineer @ BangalorePosted 8 years ago
- Capgemini Job Openings for Freshers in BangalorePosted 8 years ago
- Creative Solution India Job Openings For Freshers As Software TestingPosted 8 years ago
- IBM Job Openings For Freshers As Software DeveloperPosted 8 years ago
BigRock Job Openings For Freshers in Mumbai
BigRock Job Openings For Freshers in Mumbai
Company BigRock
Website www.bigrock.in
Eligibility BE/B.TECH/BSC
Experience 0-1 Year
Location Mumbai
Job Role Web Solutions Specialist
JOB SUMMARY:
Job Description:
Directi, through its various Businesses, provides volume based, mass-market, Internet products to millions of Customers worldwide. Directi has been consistently ranked amongst the fastest growing technology companies in the continent.
Responsibilities
1. Being the front line support for customers over email, phone, or other channels
2. Troubleshooting and resolving issues related to our domain name and hosting products
3. Up-selling and cross-selling BigRock products to qualified customers where appropriate
4. Investigating and identifying solutions to various kinds of technical issues spanning DNS, business email, hosting, and associated products
5. Escalating complex system-wide issues or bugs to L2 support and software engineering teams
6. Ensuring speedy resolution of customer issues while maintaining high customer satisfaction
7. Reviewing existing product documentation and publishing documentation in internal & external knowledge bases
Walk-in Date: 24th & 25th Feb 2014, Time: 10.00 am to 1:00 pm
Venue Details:
The Directiplex – Next to Andheri Subway,
Old Nagardas Road, Andheri East.
Mumbai-400 069.
Landmark – Opposite Pink Plaza Hotel
