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iGATE Global Solutions Jobs For Freshers in Mumbai
iGATE Global Solutions Jobs For Freshers in Mumbai
Company iGATE Global Solutions
Website www.igate.com
Eligibility Any Graduate/Diploma/PG
Experience 0-2 Years
Location Mumbai
Job Role Customer Support Engineer/Technician
JOB SUMMARY:
Company Profile :
iGATE’s industry first model enables you to pay only for outcomes and not for the time and materials that go into achieving those outcomes. This ensures we are fully aligned to your goals, meet your business case, share your risks, make outsourcing services costs truly variable and enable you to get to the market faster.
Job Description :
iGATE Global Solutions, requires a Customer Support Engineer/Technician
1. Responsible for providing service assurance to Reliance Web Store Users.
2. Resolving application related issues of Lotus Notes, LAN, Printer, Scanner and troubleshooting, Network monitoring.
3. Installation and configuration of business application software (i.e. MS Windows XP/Vista, MS Office XP/2007, Lotus Notes, Internet Explorer, Antivirus)
4. Log incidents to different 3rd party suppliers and constantly chase up for updates and
5. Quicker resolutions to minimize the overall downtime and to have overall greater productivity.
Job Skills:
1. Good Communication Skills
2. Experience in Hardware & Desktop level support , Web-Browser , Antivirus Clients , Email Clients , OS like Windows
3. Good Experience in Hardware Maintenance and Desktop Level Support
4. Ability to Understand and support devices likes Desktops/ Laptops, Printers and ready to work in field
5. Hands on experience in Installation & troubleshooting of Desktops, Laptops, Printer, & Windows based applications.
Job Role: Customer Support Engineer/Technician
Qualification:
1. Any Graduate/ 3yrs Diploma.
2. MCSE/CCNA Certified.
