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Ikya Human Capital Solutions Pvt Ltd Job Openings for Freshers in Bangalore
Company Ikya Human Capital Solutions Pvt Ltd
Website https://goo.gl/3VPfzJ
Eligibility Graduate Fresher/exp
Experience Freshers
Location Bangalore
Job Role Associate/Senior Associate -(Technical)
JOB Discribtion:
Eligibility:
Graduate fresher/exp
Undergraduate with minimum 6 months of experience in Voice process
Job location: Brookfield/Bommanahalli
Salary: 2.5 LPA-3.5LPA + (allowance, perks, incentives, food coupon)
Shifts and Cabs provided: Day shift and 2 ways
Type: Domestic voice process
Languages to be known : English and Hindi or English and any south Indian language
I f you are interested to apply for this job call @ 9611209386 and or send your updated CV to Shwetha.ca@ikyaglobal.com
Freshers get a best start for your career!
Why start a career in this field ?
*The information technology world has created exciting opportunities for anyone seeking a job in the technical world. Of those many jobs, the technical support position offers several advantages.
*Technical support personnel are typically among the brightest technical professionals, and must be ready to support other technology people, such as programmers, operators and hardware engineers.
*Technical support skills are totally portable from one company to another. A technical support specialist can take her knowledge with her to a new job and never miss a beat.
Job summary
Technical support and Technical support executive will apply technical knowledge executive will apply technical knowledge related to computer hardware, software or network problem and providing resolution to end-users by performing a question diagnosis.
What does an IT technical support officer do?
As an Technical support, you will be part of the IT crowd so you will be monitoring and maintaining the computer systems as well as the networks within an organization. You will be the first person employees will come to.
Career progression and opportunities why career in technical support?
Technical support is vital to the ongoing operational efficiency of the company. Supporting the rest of the business with their ongoing IT requirements, the sky is the limit. Being promoted to a more senior technical support role and from there to a team, section or department leader. Technical support can provide useful experience for other jobs
Entry requirements
*One who insist to make career in technical field
*The computing world evolves very quickly and new technologies are always being developed so it is more important that candidates keep IT knowledge up to date.
Typical work activities
*IT technical support officers are mainly responsible for the smooth running of computer systems and ensuring users get maximum benefits from them.
*Installing and configuring computer hardware operating systems and applications;
*Talking staff or clients through a series of actions over the telephone to help set up systems or resolve issues
*Testing and evaluating new technology;
*Stay current with system information, changes and updates
*Diagnose and resolve technical hardware and software issues involving internet connectivity, email clients, IPTV, VOIP and more;
Skills and knowledge
*Knowledge of customer service principles and practices;
*Effective listening skills;
*Multi-tasking capabilities;
*Problem Solving, Verbal Communication, telephone etiquettes, Customer Service, PC Proficiency
Competencies
*Possesses, acquires, and maintains the technical/professional expertise required to do the job effectively and to create effective customer solutions
*Sets high standards of performance for self; assuming responsibility and accountability for successfully completing assignments or tasks;
* self-imposing standards of excellence rather than having standards imposed.
If you’re…
A logical thinker with excellent problem-solving skills, excellent communication skills and who like to keep up to date with the latest technology then you may be the perfect candidate for working in technical support.
You will receive high standard job training before you start up your job
No contract or bond
Regards
CA Shwetha
Recruitment consultant-ITES/BPO
IKYA Human capital solutions
Bangalore
Ikya Human Capital Solutions,
A Unit of Quess corp,
2nd floor, Raheja Arcade,
Beside Punjab grill, Koramangala, Bangalore
Landmark: Opposite to Forum mall, Koramangala
Contact details
Mob: 9611209386
Email: shwetha.ca@ikyaglobal.com
Salary: Not Disclosed by Recruiter
Industry:BPO / Call Centre / ITES
Functional Area:ITES , BPO , KPO , LPO , Customer Service , Operations
Role Category:Back Office/Web/Transaction Processing
Role:Associate/Senior Associate -(Technical)
Keyskills
Voice Process BPO Technical Support Customer Service Calling Communication Skills Verbal Communication ios itunes inbound outbound
Desired Candidate Profile
Please refer to the Job description above
Company Profile:
IKYA Human Capital Solutions is the fastest growing HR solutions provider in India, offering world-class services to over 200 clients across the country – including leading MNCs and large Indian firms across industries – and helping nearly 98,000 associates enhance their careers every year.
Regardless of whether your company is looking for leaders, managers or front-line employees, we have the experience, expertise and depth of knowledge to find you the best talent. Our team of over 300 consultants comes with varied domain and industry expertise, and is focused on hiring the right people for your organization.
With key insights and a deep understanding of the contract staffing market, IKYA connects clients with the right talents, and talents with the right opportunities. We have an efficient and responsive staffing process that provides flexible, tailor-made solutions in the fields of temporary, flexible and contract placements. Our teams have employed these essential tools to deliver excellence across various activities in the human resource industry.
Our pan-India operations, ability to ensure rapid ramp-up, provide value-added services and strong recruitment team (which includes over 125 recruiters ) provides us with a competitive advantage.
IKYA is derived from the Sanskrit word – ”Aikya,” meaning “Oneness” and “Integration”. It also stands for uniqueness. It represents the unity of the people for a single great cause-the oneness that can empower and change people’s world-by creating a positive impact on the lives of its employees, candidates and clients.
IKYA is a division of Quess Corp Limited, India’s leading business services provider.
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