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Aricent Technosoft Jobs opening for freshers in Gurgaon

Company Aricent
Website http://www.Aricent.com
Eligibility B.Tech/B.E/M.E/M.Tech/MCA
Experience Freshers
Location Gurgaon
Job Role Associate Network Engineer
JOB SUMMARY:
Company Profile:
Aricent is a pure-play product engineering service and software firm. It develops software, provides technology services, and works with networking, telecom, software, semiconductor, Internet, and industrial companies.Aricent is headquartered in Redwood City, California, with operations in 9 countries worldwide;investors are KKR & Co. L.P. and Sequoia Capital.[4] The company claims to employ 7,800 consultants, designers, and engineers at over 10 locations worldwide.
Aricent is a pure-play product engineering service firm. It develops software, provides technology services, and works with networking, telecom, software, semiconductor, Internet, and industrial companies.[2] Aricent is headquartered in Redwood City, California, with operations in 9 countries worldwide;[3] investors are KKR & Co. L.P. and Sequoia Capital.[4] The company claims to employ 12,000 consultants, designers, and engineers at 19 locations worldwide. [4]
Job Description :
Troubleshoot Level 1/2/3 network issues of enterprise customers (US/CAN region)
Achieve all the defined metrics & SLA
Effective engagement with customer (written & verbal) & ensure Customer Satisfaction
Proactive involvement of Technical Leads / Management in resolving critical issues
Writing Tech documents covering best practices & Tshoot approaches for a product/issue.
Mentoring of New Hires
Selection/Interview process:
1. Aptitude Test
2. Technical and HR Interview
Document Required (Original and Photocopies):
1. SSC Marksheet
2. HSC/Diploma Marksheet
3. Graduation & Post Graduation all yearsí mark sheets
4. Photo ID proof (Pan Card/ Passport / Driving License / College ID)
5. 2 photographs
6. Resume