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Amazon Jobs opening for freshers in Hyderabad
Company Amazon
Website http://www.Amazon.com
Eligibility Any Graduate
Experience 0 – 5 Years
Location Hyderabad
Job Role Customer Service Associate
JOB SUMMARY:
Company Profile:
Amazon.com strives to be Earth’s most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want – low prices, vast selection, and convenience – Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon’s evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company’s DNA. The world’s brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world.
Amazon.com, Inc. (/ˈæməzɒn/ or /ˈæməzən/), often referred to as simply Amazon, is an American electronic commerce and cloud computing company with headquarters in Seattle, Washington. It is the largest Internet-based retailer in the world by total sales and market capitalization. Amazon.com started as an online bookstore, later diversifying to sell DVDs, Blu-rays, CDs, video downloads/streaming, MP3 downloads/streaming, audiobook downloads/streaming, software, video games, electronics, apparel, furniture, food, toys and jewelry. The company also produces consumer electronics—notably, Amazon Kindle e-readers, Fire tablets, and Fire TV—and is the world’s largest provider of cloud infrastructure services (IaaS).Amazon also sells certain low-end products like USB cables under its in-house brand AmazonBasics.
An initial public offer (IPO) in February 1993 with an offer price of ₹95 (equivalent to ₹480 or US$7.20 in 2016) per share against book value of ₹20 (equivalent to₹100 or US$1.50 in 2016) per share. The Infosys IPO was under subscribed but it was “bailed out” by US investment bank Morgan Stanley which picked up 13% of equity at the offer price.Its shares were listed in stock exchanges in June 1993 with trading opening at ₹145 (equivalent to ₹740 or US$11 in 2016) per share.
Amazon has separate retail websites for the United States, the United Kingdom and Ireland, France, Canada, Germany, Italy, Spain, Netherlands, Australia, Brazil, Japan, China, India and Mexico. Amazon also offers international shipping to certain other countries for some of its products.[16] In 2011, it professed an intention to launch its websites in Poland and Sweden.
[8][9][10]
Job Description :
Transaction Risk Investigator
Transportation Operations Specialist
Seller Support Associate
Customer Service Associate
Transaction Risk Investigator:
Amazon India is seeking dedicated, hardworking, analytical candidates with a proven track record of performance and results-oriented thinking, to join the Transaction Risk Management Team in Hyderabad. Candidates will be responsible for a wide range of duties related to the investigation and elimination of online ecommerce risk. Ideal applicants will have experience in the ecommerce payments space, previous trust and safety experience, and experience succeeding in a customer-driven workplace. All candidates will be analytical and capable of succeeding in a fast-paced team environment.
Seller Support Associate :
Demonstrates effective, clear and professional written and oral communication.
Provides prompt and efficient service to Amazon Sellers and Merchants including the appropriate escalation of Sellers issues.
Maintains a positive and professional demeanor always portraying the company in a positive light and effectively managing sensitive issues.
Demonstrates excellent time-management skills and the ability to work independently while using departmental resources, policies and procedures.
Contributes to a positive team environment and proactively aids team members with difficult contacts as needed.
Maintains acceptable performance metrics such as quality, productivity, first contact resolution, and attendance.
Selection/Interview process:
Aptitude Test
Technical and HR Interview
Document Required (Original and Photocopies):
SSC Marksheet
HSC/Diploma Marksheet
Graduation & Post Graduation all yearsí mark sheets
Photo ID proof (Pan Card/ Passport / Driving License / College ID)
2 photographs
Resume
