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Convergys Jobs Opening for Freshers in Gurgaon
Company Convergys
Website www.convergys.com
Eligibility Any Degree
Experience Freshers
Location Gurgaon
Job Role Technical Support Assoc
JOB SUMMARY:
Company Profile:
We are excited to announce that Convergys has completed its acquisition of Stream, creating a world-class customer management firm made up of 125,000 employees working in more than 150 service centers and 31 countries. Both companies are known for providing exceptional service.
Job Description:
Requirements:
1. Ability to perform light hand activity work at a computer/telephone station in an office environment.
2. Position is primarily sedentary.
3. May stretch or stand at workstation for short periods at employee’s option, as long as such activity does not detract from the employee’s work, or interfere with other employees.
4. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job.
5. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
Candidate Profile:
1. IP protocol and network experience highly desirable
2. Basic understanding of computing technology including hardware components, data storage, operating systems, software applications, common peripheral devices, and external connectivity
3. Sound problem solving skills with linear and logical troubleshooting skills
4. Process knowledge, assessment, design and documentation skills
5. Team player with strong interpersonal skills Strong oral and written communication skills
6. Solid analytical, technical, and project management skills
7. Must have proficiency with various software applications including Microsoft Office (Word, Excel, Powerpoint, Outlook) Skilled in multi-tasking Ability to work independently with minimal supervision An ability to remain calm under pressure and work in a concise, clear and focused manner
8. Demonstrated ability to work with a team.
9. Able to work a 24 hour, 7 day rotation schedule if required Environment, Physical & Other.
