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HCL Job Openings for Freshers in Chennai

Company HCL
Website http://www.hclinfosystems.com
Eligibility B.E/ B.Tech
Experience Freshers
Location Chennai
Job Role Support Analyst
JOB Discribtion:
Accurately record calls to the Information Technology Helpdesk using paper-based
and computerised systems and procedures
]Assign calls to IT Department staff, monitoring progress with staff and external
suppliers, keeping end users informed of progress
Respond to incoming calls in accordance with priorities and agreed service levels
Provide excellent customer service to IT users
Company Profile:
Founded in 1976, HCL Infosystems Ltd has established itself as India´s premier hardware, services and ICT systems integration company offering a wide spectrum of products which include – Computing, Storage, Networking, Security, Telecom, Imaging and Retail. Over the years, we have developed specialized expertise across verticals including Telecom, BFSI, e-Governance and Power.
HCL Technologies Limited is an Indian multinational IT services company, headquartered in Noida, Uttar Pradesh, India. It is a subsidiary of HCL Enterprise. Originally a research and development division of HCL, it emerged as an independent company in 1991 when HCL ventured into the software services business. HCL Technologies (the abbreviation of Hindustan Computers Limited)offers services including IT consulting, enterprise transformation, remote infrastructure management, engineering and R&D, and business process outsourcing (BPO).
The company has offices in 34 countries including the United States, European countries like France and Germany, and Northern Ireland[10] in the United Kingdom. It operates across a number of sectors including aerospace and defense, automotive, consumer electronics, energy and utilities, financial services, government, industrial manufacturing, life sciences and healthcare, media and entertainment, mining and natural resources, public services, retail and consumer, semiconductor, server and storage, telecom, and travel, transportation, logistics, and hospitality.
Selection/Interview process:
1. Aptitude Test
2. Technical and HR Interview
Document Required (Original and Photocopies):
1. SSC Marksheet
2. HSC/Diploma Marksheet
3. Graduation & Post Graduation all yearsí mark sheets
4. Photo ID proof (Pan Card/ Passport / Driving License / College ID)
5. 2 photographs
6. Resume
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