Dell Hiring Freshers As Application Analyst @ Bangalore

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Company      Dell

Website       www.dell.com

Eligibility     BE/B Tech/MCA/M Sc

Experience Freshers

Location     Bangalore

Job Role     Application Analyst

JOB Discribtion:

* Candidate should be BE/B Tech/MCA/M Sc from a recognised university.

* Should have an aggregate of 60% through out academics.

* Must be primarily focusing on maintenance and support of segment of services, which supports mainly on internal DELL IT applications.

* Should be responsible for providing L2 support for within the SLA’s for internal DELL IT.

* Should execute and fulfill incident management process and requirements.

* Must be able to provide application support and resolve IT issues detected by monitoring systems or business partners within service level agreement (SLA).

* Must work with development teams and shared services teams through task tickets within stated Operational level agreement (OLA).

* Should communicate resolution activities and escalations appropriately to the business partners.

* Must document the incidents learning into the global knowledge database tool for sharing and references.

* Should support application and project deployments on weekends, or when required.

* Must work closely with IT partners for timely fix or enhancements and manage product quality with proper tracking.

* Should perform data analysis on incoming and existing incident tickets or task tickets to develop stability improvement plan.

* Must work closely with IT partners for timely fix or enhancements and manage product quality with proper tracking.

* Must perform data analysis on incoming and existing incident tickets or task tickets to develop stability improvement plan.

* Should require strong analytical ability to resolve complex technical issues in addition to effective phone communication skills.

* Must be willing to work in rotational shifts

Company Profile:

Since 1984, Dell has assumed a discriminating part in empowering more moderate and available innovation around the globe. At this very moment to-end figuring arrangements organization, Dell keeps on changing registering and give top notch arrangements that engage individuals to accomplish all the more everywhere throughout the world. We serve clients going from the world’s biggest organizations and open segment associations, to little and medium organizations, and individual shoppers.

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